The role of Non Verbal Communication in the Facilitation...

The ability to communicate with one another is of paramount importance to the success of the human race (Hartley, 1999). Communication is a dynamic process with the interacting components of sending and receiving information. Nonverbal cues may provide clarity or contradiction for a message being sent (Dunn, 1998). This is not to say that nonverbal forms of communication merely provide a modem of clarity for verbal communication, they can, and do, stand alone (Krauss et al, 1995). Facial expressions, body movements, gaze and posture can all be used to provide further emphasis to language communication or can be employed silently and still convey important messages (Danziger, 1976). This paper will discuss the role nonverbal communication†¦show more content†¦For example, when a lecturer attempts to give an explanation to a room full of students, the only way they can ascertain the students’ level of understanding is to watch for nonverbal cues. A nod and a smile provi des enough information for the lecturer to know that they can continue, as the information has been understood. Whereas a room full of frowns will convey that more explanation is needed and the lecturer can act accordingly. This example shows the importance of nonverbal communication in everyday, social life as without it the lecturer would have to rely on verbal feedback, which would be confusing and time consuming when a large number of students are present. Hartley (1999) had differing views on the role of nonverbal communication. He argued that ‘representation’ was also a key function in that nonverbal communication allows a channel for individuals to pass on points of view and differing perceptions and is a vital medium of information. This idea is supported by Krauss et al (1995) who studied hand gestures to determine if they help increase understanding. The results of this study show that communication understanding accuracy was better than chance when hand gestures were present. ‘Presentation’ also appears in Hartley’s (1999) definitions, but he argued that this category should also include the facilitation of how individuals wish to be perceived. For example, it is possible to give a message toShow MoreRelatedDiscuss the Role Non Verbal Communication Plays in the Facilitation of Social Interaction and the Consequences of Its Absence on Social Relationships1510 Words   |  7 Pages1999). Communication is a dynamic process with the interacting components of sending and receiving information. Nonverbal cues may provide clarity or contradiction for a message being sent (Dunn, 1998). This is not to say that nonverbal forms of communication merely provide a modem of clarity for verbal communication, they can, and do, stand alone (Krauss et al, 1995). Facial expressions, body movements, gaze and posture can all be used to provide further emphasis to language communication or canRead MoreMental Health And Health Services1167 Words   |  5 Pages9/11, Hurricane Katrina, and the influx of veterans returning from Iraq and Afghanistan with Post Traumatic Stress Disorder. Citizens are now recognizing how trauma impacts individuals, families, and communities (Reardon, 2011). A second trend in social services include the Mental Health Parity and Addiction Equity Act of 2008. The Act provides that large companies provide equal insurance coverage for mental health services when compared to medical services. In other words, insurance companies areRead MoreCO2520 Final Review Essay1273 Words   |  6 Pagesï » ¿1) The study of communications in the early twentieth century solidified in to which two approaches? (a) Culture shock and cooperative conflict style (b) Rhetorical and behavioral (c) Dichotomous and recursion (d) Self-awareness and positive reinforcement 2) Beliefs that are so central to a cultural group that they are never questioned are known as: (a) True believers (b) Empowerment (c) Self awareness (d) Cultural values 3) Organizational communication exhibits two properties: Read MoreCognitive Intelligence vs Emotional Intelligtence in Modern Organizations1581 Words   |  7 Pages Cognitive Intelligence is what is usually being referred to when talking about IQ. It is the ability to think and reason logically without using the part of the brain concerned with feelings or emotions. Cognitive intelligence does not involve social skills but rather analytical, reading and writing skills. According to Mayer and Salovey (1997), â€Å"Emotional Intelligence involves the ability to perceive accurately, appraise, and express emotion; the ability to access and/or generate feelingsRead MoreHealth and Social Care in Setting1800 Words   |  8 PagesRenate kiakanua The Communication Cycle was first identified in 1965 by Charles Berner.Then later reform by Arygale; who was a psychologist. The communication cycle is when we understand what is being said, reflect and check out what the person you are communicating with is saying. When communicating to people we have to make sure they understand what we are saying and respond to it accordingly. The communication cycle has 6 steps. The stages involved in this cycle are: 1. Ideas occur Read MoreOrganizational Behavior : The Department Of Human Resource And Management1524 Words   |  7 Pagesfeatures, religion, culture, and language. When it comes to diversity in my work place, we have a variety of multicultural races and culture that enrich our work environment and the services we provide. The agency Diversity is a â€Å"set of innate and social characteristics that differentiate and link individuals and groups†. Race mixture categories are race and ethnicity; gender/sex; sexual orientation; religion; culture and language; class, equity and welfare. Thus, a management has to be open mindRead MoreIdentify the stages of the Nursing Process and the skills essential to the Nursing Process1672 Words   |  7 Pages Planning, Implementation and Evaluation. The skills: Communication, Observation, Critical Thinking and Reflection involved within the nursing process in partnership with the patient will also be highlighted. The first stage of the nursing process is assessment. This is a continuous process from hospital admission to discharge. It is about compiling objective and subjective information related to patients, through skills of communication, observation and clinical knowledge and interpretation forRead MoreImportance Of Social Work And How You Developed It And What Led You Essay1960 Words   |  8 PagesKaren Healy goes to great lengths in chapter one to ensure readers are aware of why she is discussing the importance of social work and how you approach it. The author emphasizes the importance of knowing your skill set, how you developed it and what led you to be there in the first place. Healy explains throughout chapter one that our sense of purpose can be shaped from a variety of sources from taking in stuff from those around us, using critical reflections, seeing how others see us and how weRead MoreThe Nature of Communication10702 Words   |  43 PagesDifine and describe the nature of communication in detail? Answer: The nature of communication is the exchange of information between two people. It is required that there be both a sender and a receiver for communication to take place. Communication is reciprocal. So at any time the sender is sending a message the receiver is also sending messages. Effective communication entails the sender encoding a message and transmitting it to the receiver where the receiver successfully decodes the messageRead MoreEmotional Intelligence : Its Benefits1832 Words   |  8 Pagesidea of emotional intelligence has brought controversy over exactly what it is and its value. Some social psychologists have questioned the idea of emotional intelligence while others fervently promote it. Even those who agree with this idea have trouble coming to a consensus as to what emotional intelligence is, how it can be measured in individuals, and what its value is to individuals within a social environment. The focus of this research paper is to first, explain what emotional intelligence is